Privacy Policy

This Privacy Policy explains how Tunely Limited ("Tunely", "we", "us", "our") collects, uses, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Tunely Limited is a sound recording and audio production company based in the United Kingdom. Our website is tunely-sound.co.uk and our contact email is [email protected].

What data we collect

We may collect the following categories of personal data:

• Contact information: Name, email address, provided when you fill in our contact form or email us directly.
• Project information: Details about your audio project, timeline, and requirements that you choose to share with us.
• Usage data: Anonymous data about how visitors use our website (if analytics are in use), including pages visited and time on site.
• Cookie preferences: Your cookie consent choice, stored locally in your browser.

How we use your data

We use your personal data to:

• Respond to your enquiries about our services
• Provide and manage the services you've requested
• Communicate with you about your project
• Improve and develop our website and services
• Comply with our legal obligations

Legal basis for processing

We process your personal data on the following legal bases:

• Contractual necessity: Where processing is required to provide a service you have requested.
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
• Consent: Where you have explicitly consented to specific processing (e.g. cookies).
• Legal obligation: Where processing is required to comply with applicable law.

Cookies

Our website uses cookies to store your cookie consent preference. This is stored in your browser's local storage and is not transmitted to our servers. No tracking or advertising cookies are set without your explicit consent.

Data sharing

We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers who assist in operating our website or conducting our business, subject to confidentiality obligations. We will not share your data with any party for marketing purposes.

Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 12 months after the last communication.

Your rights

Under UK GDPR, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights in relation to automated decision-making

To exercise any of these rights, please contact us at [email protected].

Complaints

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page will be updated to reflect any changes. Continued use of our website following updates constitutes acceptance of the revised policy.

Contact

For any questions about this Privacy Policy or our data practices, please contact us at [email protected].